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Terms of Use
Definitions
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Thank you for visiting PA Transit Services. By accessing or using our website or booking transportation services with us, you agree to follow and be bound by these Terms of Use. If you do not agree with these terms, please refrain from using our website or services.
 
For the purposes of these Terms of Use:

  • PA Transit Services refers to the company providing Non-Emergency Medical Transportation (NEMT) services as described on this website.

  • Services refers to the range of transportation services offered by PA Transit Services, including but not limited to senior transportation, wheelchair-accessible transportation, and long-distance medical transfers.

  • Website refers to https://patransitservices.com operated by PA Transit Services.

  • User, You, or Your refers to anyone accessing or using the website or booking services from PA Transit Services.

  • Driver refers to personnel employed or contracted by PA Transit Services responsible for driving vehicles and assisting passengers.

  • Passenger refers to any person being transported by PA Transit Services.

  • Booking refers to a confirmed reservation made for transportation services provided by PA Transit Services.

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General Information
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PA Transit Services provides Non-Emergency Medical Transportation (NEMT) and associated services. Our website offers details about our company, services, and allows for scheduling or inquiries regarding transportation.
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User Responsibilities
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By using our website or services, you agree to:

  • Provide accurate, current, and complete information when scheduling rides or submitting inquiries.

  • Use our website solely for lawful activities.

  • Refrain from attempting to disrupt, damage, or interfere with our website through hacking or other malicious activities.

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Booking Policies
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  • Booking Requirements: We recommend scheduling your ride at least 24-48 hours in advance to ensure availability.

  • Booking Confirmation: All ride bookings are subject to confirmation. Once confirmed, you will receive the details, including the driver's name, pick-up time, and vehicle information.

  • Cancellation Policy: Please notify us of cancellations at least 24 hours before your scheduled pick-up time to avoid any cancellation charges.

 
Payment Terms
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  • Payment for services is due as specified at the time of booking.

  • We accept various payment methods, including credit/debit cards and electronic payments, as outlined during booking.

  • Any payment disputes must be raised within 30 days following the trip.

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Service Limitations
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PA Transit Services reserves the right to refuse service in the following situations:

  • If a passenger’s behavior poses a safety concern to the driver or others.

  • If the requested transportation falls outside our operating areas or service hours.

  • In situations involving extreme weather or hazardous conditions that could jeopardize safety.

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Liability Disclaimer
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Although we strive to provide reliable and on-time service, PA Transit Services is not responsible for:

  • Delays caused by unforeseen factors, such as traffic, weather, or road conditions.

  • Missed appointments caused by delays in passenger readiness at pick-up.

  • Loss or damage to personal belongings during the transport process.

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Intellectual Property
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All content available on this website, including text, images, logos, and other materials, is the exclusive property of PA Transit Services and is protected by copyright laws. Unauthorized reproduction, distribution, or use of any content is prohibited without written consent.
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Privacy Policy
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We value your privacy and handle your personal data in accordance with our Privacy Policy. We are committed to safeguarding your information and using it solely for the purposes described in the policy.
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Changes to Terms
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PA Transit Services reserves the right to update or change these Terms of Service at any time. Any updates will be effective immediately upon posting on the website. We encourage users to review these terms periodically.
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Governing Law
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These Terms of Use are governed by the laws of the State of Pennsylvania. Any disputes that arise under these terms will be subject to the jurisdiction of the courts located in Philadelphia, PA.
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Contact Us
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If you have any questions or need additional assistance, please contact us at
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